How does Pre-Ordering work? Will I be Charged?
Busy Baby has completed the manufacturing process for the first set of small mats and tethers! We received the first 300 mats via air to fulfill our first pre-orders. There are a few left, but they are going quickly! The rest of our production order is on it's way with an anticipated arrival date of March 15th. Once our initial supply is gone, you will will be in the pre-order queue. You will enter your payment and the website will verify the funds are available, but your card will not be charged! You will receive an email when the mats are ready to ship and complete your payment information at that time.
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How does the mat stick to the table?
There are four suction cups on the bottom of the mat that will perfectly stick and withstand any toddler strength! It is best on smooth surfaces (this includes the bathtub walls, refrigerators, and windows)! If the surface is not completely smooth, like an oak table, you will not find a suction cup that will stick. Also, be sure your mat and the surface are clean. Dust and debris will prevent the mat from sticking as well as it should.
What is the Busy Baby Mat made of?
The Busy Baby Mat and Tethers are made from 100% food grade, FDA approved silicone that is BPA, BPS, PVC and phthalate free. We use silicone for several reasons:
- It is a very flexible, easy to store material
- It is quick and easy to wipe down
- It is tested for all safety standards for kids under the age of three.
- It does not support the growth of fungus, mold or bacteria, so it's perfect for all those yummy snacks!
- It is microwave and dishwasher safe
Does the Busy Baby Mat fit in diaper bags and purses?
YES! The mat and tethers roll up into a convenient sleeve that fits into most diaper bags and purses. Rolled up, the mat is approximately 12'' long and 3'' in diameter. It weighs less than half a pound so it won't weigh you down!
What is the best way to roll my mat up?
The best way to roll the Busy Baby Mat is to keep the suction cups on the inside. That way, when unrolling the mat next time, the outer edges will stay flat to the surface.
Here's a short video that shows you how to roll the mat and store it in the sleeve.
What if I want to cancel my pre-order?
We will be sad, but happy to help! Contact us at firstname.lastname@example.org for help with canceling your pre-order.
What is the return policy?
Taking care of an infant or toddler is hard enough! We want your experience with Busy Baby to be as simple as possible. If you are unhappy with your product, simply reach out to us at email@example.com and we'll work with you to make it right!
Do you ship outside of the U.S.?
Busy Baby is just getting started and does not ship outside of the United States at this time. Join the Newsletter and be the first to know when we expand!